So.Cap Original USA F.A.Q.
Q: What is your contact information?
A: Please feel free to call us at 305-573-0901 Monday through Friday from 10am to 6pm ET and/ or email us at [email protected].
Q: Do you carry human hair and/ or synthetic hair?
A: So.Cap Original USA only carries 100% human remy hair from India.
Q: Do you carry tape-in extensions?
A: Yes, please check out or AdHexive line of hair extensions. They come in a 20 inch length in straight and wavy textures, weighing 11 grams per pack.
Q: How many tape-ins come per pack? How many do you recommend for a full head of hair?
A: There are 3 sandwiches per pack of tape-in extensions. We recommend 6 to 8 (or even 10) packs for a full head of hair.
Q: Do you carry ombré colors in the AdHexive line of tape-in hair extensions?
A: No, there are no ombré colors available in the tape-in hair extensions line. Please check out our Shatush line if you’re looking for ombré fusion-bonded hair extensions. These come in a 20 inch length in a straight texture only.
Q: How many strands are there per pack of fusion-bonded hair extensions? How many would you recommend or a full head of hair?
A: There are 25 strands per pack of fusion hair extensions, weighing 18 grams per pack (or 0.72 grams per strand). We recommend 4 to 8 packs (100 strands to 200 strands) for a full head of hair.
Q: What lengths do you carry in these hair extensions?
A: We carry a 12 inch length in the straight fusion hair extensions (Classic line only) and a 20 inch length in all other lines (AdHexive, Brasilia, Classic, Easy-20, Eclectica, Elegance and Shatush) and a 23 inch length in the silky straight Elegance line (limited colors).
Q: What’s the difference between the Classic, Eclectica and Elegance lines of fusion hair extensions?
A: The Classic line is our basic and most popular line of 100% human remy hair extensions and it comes in straight, wavy and curly textures, while our Eclectica line (which comes in straight and wavy textures) is our top of the line human hair extensions that are treated to remain soft and plush; finally, our Elegance line is treated with keratin to remain silky straight so this hair is recommended for those who want that bone straight look.
Q: Do you carry a Platinum Blonde color?
A: Yes, please take a look in our Eclectica line of hair extensions at our color# 901 (also known as color# 1001) for the perfect Platinum Blonde color, in straight and wavy textures.
Q: Do you carry clip-in extensions? What about wefts?
A: Yes, please take a look at our Easy-20 clip-ins which are 20 centimeters wide and come with clips attached for quick and easy application. These clip-ins weigh 20 grams per pack. As for our hair wefts, please take a look at our Brasilia line of human hair extensions in straight-wavy and curly-wavy textures and at our regular wefts as well which come in a 20 inch length in certain colors only (these may be special-ordered upon request). The hair wefts weigh 100 grams each.
Q: Do I have to be certified through So.Cap Original USA to purchase hair from you?
A: The good news is that you don't need to be certified through us to purchase the hair from us.
Q: What are my shipping options?
A: Currently, we ship via FedEx Ground, FedEx 2-Day, FedEx Standard Overnight and FedEx Priority Overnight. All orders of $200 or more (going to a US address only) qualify for free FedEx Ground shipping. Orders placed after 6pm ET on Friday will ship the following Monday.
Q: What are my payment options?
A: So.Cap Original USA accepts AmEx, Discover, MasterCard and Visa as well as PayPal.
Q: Do you offer any hair extension certification classes?
A: Yes, So.Cap offers a very intensive 6-hour hair extension certification class in most major US cities and smaller towns as well as in Ontario, Canada. Please call us at 305-573-0901 to find out about class availability in your area.
Q: Do licensed hair dressers get a special discount?
A:Yes, please create an account using your hair dresser license number in order to take advantage of huge discounts.
Q: What would be needed in order to apply and care for these hair extensions?
A: To apply the fusion bonded hair extensions, we recommend our Socap set Ultra or Infrahair 3000 heating tool, our compressor tool and some protecting disks. To remove the hair extensions, we recommend our breaking tooland our liquid bond remover. To care for the hair (fusion, tape-ins , clip-ins and wefts), we strongly recommend our shampoos, conditioners, oils and special hair extension brushes.